Your privacy is our priority. This Privacy Policy explains how zoom188 collect, use, store, and protect your personal information as a player in Malaysia. We are committed to ensuring that all data you entrust to us is handled responsibly and with complete transparency.
Six data protection principles that zoom188 upholds in managing your personal information
All data transmitted between your device and zoom188's servers is protected by 256-bit SSL encryption — the same technology used by Malaysia's leading banking institutions. Your login credentials, payment details, and personal data are fully secured against any unauthorised access.
Zoom188 never sells, rents, or shares your personal information with any third party for marketing or commercial purposes. Your data is used solely for platform operations and service improvements for your own benefit.
Zoom188's Privacy Policy is designed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that all our data collection and processing practices comply with the data protection legal requirements in force in this country.
As a zoom188 member, you have every right to access, correct, transfer, or request the deletion of your personal data at any time. Requests will be processed within 14 business days at no charge through our support channels.
All your financial transaction information — whether via Touch 'n Go eWallet, GrabPay, DuitNow, or FPX — is protected with multi-layer encryption. zoom188 does not store your bank card details or sensitive payment information on our servers.
Zoom188 is committed to full transparency about how we use your data. Any changes to this Privacy Policy will be communicated to you by email at least 14 days before they take effect — no changes will be made without your knowledge.
This Privacy Policy ("Policy") is published by zoom188 ("we", "Platform") and applies to all users who access or use the official zoom188.net website, related mobile applications, and all services we offer ("Services") to players in Malaysia.
We understand that your trust is the foundation of the relationship we build with every zoom188 member. When you share your personal information with us — whether during account registration, making a deposit via Touch 'n Go eWallet or DuitNow, placing a bet on your favourite Malaysia Super League match, or reaching out to our support team — you are entrusting us with something valuable. We do not take that responsibility lightly.
This Policy clearly and transparently explains:
Important Note: By registering an account or continuing to use zoom188's services after this Policy's effective date, you are deemed to have read, understood, and agreed to all provisions contained herein. If you do not agree, please stop using the platform and contact us to close your account.
Zoom188 collects several categories of information depending on how you interact with our platform. Below is a summary of the types of data we collect:
| Type of Information | Example | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, MyKad number, date of birth | Identity verification (KYC), legal compliance |
| Contact Information | Malaysian phone number, email address | Account communications, security notices, support |
| Account Information | Username, password (encrypted) | Secure access to your zoom188 account |
| Financial Information | Bank account name, account number (partially masked) | Processing MYR deposits and withdrawals |
| Verification Documents | MyKad copy, proof of address, bank statement | KYC and AML (Anti-Money Laundering) compliance |
When you use the zoom188 platform, our systems automatically record certain technical information required for safe and smooth operation:
Payment Note: zoom188 does not directly store credit/debit card numbers, PINs, or sensitive digital wallet information. All transactions via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX Maybank2u, and CIMB Clicks are processed through certified payment gateways, which are responsible for the security of your financial information on their end.
Zoom188 uses the personal information collected solely for legitimate and necessary purposes in operating the platform and serving Malaysia players. These purposes are as follows:
zoom188 does not sell, rent, or disclose your personal information to third parties for marketing purposes. However, in the limited situations outlined below, certain information may need to be shared with specific parties:
Zoom188 works with a select group of third-party service providers to carry out specific functions required for platform operations. These include:
All third-party service providers are bound by strict confidentiality agreements and may only use your data for the purposes specified in those agreements.
Zoom188 may be required to disclose your personal information where mandated by Malaysian law, court order, or a valid request from a competent authority. In such circumstances, zoom188 will:
Zoom188 will not disclose your personal information to any third party based on unofficial or unauthorised requests. If you receive any communication from a party claiming to represent zoom188 and asking for your personal information through unusual channels, please contact us immediately at support@zoom188.net for verification.
Zoom188 continuously invests in security infrastructure to ensure your personal data and financial information remain protected at all times. The technical security measures we have in place include:
Shared Responsibility: While zoom188 takes all reasonable steps to protect your data, account security also depends on your own actions. Please use a strong, unique password for your zoom188 account, enable two-factor authentication, and never share your login credentials with anyone. If you suspect unauthorised access to your account, contact our support team immediately.
Zoom188 retains your personal information only for as long as necessary for the purposes set out in this Policy, or as required under applicable Malaysian law. Specifically:
Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be linked to you personally.
The zoom188 platform uses cookies and similar tracking technologies to enhance your experience across our website and apps. Below are the types of cookies we use:
You can control or block cookies through your browser settings. Please note, however, that blocking essential cookies may affect the functionality of your zoom188 account and could prevent you from accessing certain platform features.
As a zoom188 member and data subject under Malaysian data protection law, you have the following rights regarding the personal information we hold about you:
You have the right to request a copy of all personal information zoom188 holds about you. Requests will be processed within 14 business days at no charge via email to support@zoom188.net.
If any personal information we hold about you is inaccurate or out of date, you have the right to request an immediate correction. Log in to your account and update your details in the profile section, or contact our support team.
You may request the deletion of your personal data in certain circumstances — for example, when the data is no longer needed for its original purpose, or when you withdraw your consent. Requests are subject to any applicable legal retention requirements.
You have the right to object to the processing of your personal information for direct marketing purposes at any time. Once your objection is received, zoom188 will immediately cease using your data for that purpose.
You have the right to request a copy of your personal data in a machine-readable format (such as CSV or JSON) so that it can be transferred to another service provider should you choose to do so.
Where our processing of your data is based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the validity of any processing carried out prior to that point.
To exercise any of the above rights, contact the zoom188 team at support@zoom188.net with the subject line "Privacy Rights Request". Please include your full name and account username. We will process your request within 14 business days.
Zoom188 services are strictly for individuals aged 21 and above and is not directed at children or minors below that age limit. zoom188 does not knowingly collect or process personal information from individuals under the age of 21.
If we receive information indicating that a member is below the stipulated minimum age, the account in question will be suspended immediately, all collected personal information will be deleted as securely as possible, and preventive measures will be put in place to avoid similar registrations in the future.
If you are a parent or guardian and suspect that your minor child has registered a zoom188 account, please contact us immediately at support@zoom188.net. We will take prompt action to close the account and delete all associated data.
Zoom188 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or platform service improvements. When material changes are made, we will:
Continued use of the zoom188 platform after the amended Policy's effective date constitutes acceptance of those changes. If you do not agree with any changes, you have the right to close your account before the amendment takes effect.
Latest Version: Please check this page regularly to ensure you are reading the most current version of our Privacy Policy. The "Updated: 1 January 2026" date at the top indicates the version currently in effect.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how zoom188 handles your personal information, please do not hesitate to contact us:
For formal complaints relating to personal data protection that cannot be resolved directly with zoom188, you also have the right to refer the matter to the Department of Personal Data Protection Malaysia (JPDP), which operates under the Ministry of Communications and Digital.
We appreciate your trust in zoom188. Our commitment to your privacy goes beyond a legal obligation — it is a core value that shapes how we operate every day, in the interest of every Malaysian player with us.
Now you know exactly how zoom188 safeguards your personal data — 256-bit SSL encryption, PDPA compliance, no sale of data to third parties, and full control in your hands. Register a free account today and enjoy the best odds on Liga Super football, BWF badminton, IPL cricket, live table games, and more — all in MYR via Touch 'n Go eWallet, DuitNow, GrabPay, or other local payment methods. A welcome bonus of up to RM500 awaits you.
This Privacy Policy should be read together with Terms & Conditions zoom188 governs the overall use of the platform. Both documents together form the complete agreement between you and zoom188 regarding the rights and responsibilities of both parties.
Zoom188 is committed to a safe and responsible betting environment. We provide account management tools including deposit limits, loss limits, and break options. Betting is entertainment — not a source of income. If you need help, visit Responsible Gambling us. Minimum age: 21 years.
Zoom188 takes your privacy seriously so you can focus on what matters — the best odds, thrilling live table games, and VIP rewards that are truly worth it. All in MYR, with no worries about your data security.